Circuit management is one of the basic principles of Palladium shopping center and the use of collection management systems. Based on this, the Palladiummall Club has been established since 2016 with the ultimate goal. Palladium Customer Club is proud to receive positive feedback from its services to date and try to meet the needs of customers. In the Palladium shopping center, there are many units (of different categories), members of the customer club, and each of these businesses has a specific and customized point rule based on the conditions of that business.
In this way, the member units of the club specified an amount for the minimum amount of purchase to receive points, which is called the scoring rule, which is different in every business. By purchasing a specified amount and presenting the club card to the desired unit, the customer can spend at any member unit. The scoring pattern in the liquor clubs is designed in such a way that the pleasure of enjoying the necessary points can be obtained and this issue is accepted as a higher attraction for them.
In this text, there is also information about which of the club members to spend their points on. It means that you can receive points by receiving services or making purchases from a club member unit, and do not spend those points in another unit. It should be noted that in some units, special hours have been set aside for more points, where more points are recorded for the purchase limit of points in the specified time period.
For example, in the supermarket on Thursdays, Fridays and holidays, out of respect for other customers who are members of the customer club, so that they don’t wait in queues, points are not registered after 17:00. On the other hand, to compensate for not registering points during the mentioned hours, special conditions are considered on all days of the week by shopping from 9:00 AM to 1:00 PM at Palladiummall Supermarket. According to club policy, points expire in March of each year. As a result, they should not spend their points within a one-year period.
Also, the customer club offers special services in various plans to preserve and maintain documents and honor them.
The customer club hopes to provide quality service to customers and members of the club in the best way in this direction.